Last Updated: February 2026
1. Introduction
QueueBos ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our queue management system and website.
Please read this privacy policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this privacy policy.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Fill out a contact form
- Subscribe to our newsletter
- Request a demo
- Use our services
This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.
Automatically Collected Information
When you access our website or services, we may automatically collect certain information including:
- IP address
- Browser type and version
- Device information
- Operating system
- Access times
- Pages viewed
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information, such as updates, security alerts, and support messages
- Respond to your comments, questions, and provide customer service
- Communicate with you about products, services, offers, and events
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
4. Information Sharing and Disclosure
We may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors who perform services for us (e.g., hosting,数据分析, customer service).
- Business Transfers: We may share your information in connection with a merger, sale of company assets, or acquisition.
- Legal Obligations: We may disclose your information when required by law or in response to valid requests by public authorities.
- With Your Consent: We may share your information for any other purpose with your consent.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing your personal information
- Request transfer of your personal information
- Withdraw consent at any time
To exercise any of these rights, please contact us at [email protected].
8. Third-Party Links
Our website may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: +6012 8731 819
- Address: H-03-09, Aeropod Commercial Square, Jalan Aeropod Off Jalan Kepayan, 88200 Kota Kinabalu, Sabah, MY